Data Deletion Policy

At Byramudi Coffee, we are committed to protecting the privacy and security of our customers' personal information. This User Data Deletion Policy outlines the procedures and guidelines we follow for the deletion of user data upon request.

Your Right to Data Deletion

As a Byramudi Coffee user, you have the right to request the deletion of your personal data associated with your account. This data may include:

• Name
• Email Address
• Phone Number (if provided)
• Order History (excluding anonymized purchase data used for internal analytics)
• Shipping and Billing Addresses

How to Request Data Deletion

To request the deletion of your personal data, please contact our Data Protection Officer (DPO) via email at support@byramudicoffee.com. Your request should clearly state your desire to have your account and associated data deleted. We recommend including your name and email address for verification purposes.

Verification of Identity

To safeguard your data security, we may require verification of your identity before processing your deletion request. This verification may involve requesting additional information such as a government-issued ID to confirm you are the authorized user requesting the deletion.

Processing of Deletion Request

Upon receiving a valid deletion request and verifying your identity, we will promptly initiate the process of deleting your personal data from our systems. This typically includes data collected during interactions with our website or services.

Data Removal Process

We will take all necessary steps to permanently delete your data from our databases, systems, and any third-party services or platforms we use for data processing. This deletion process will be completed within a reasonable timeframe, typically within 10 business days, although complex requests or legal obligations may extend this timeframe. We will inform you if there is an anticipated delay in completing your request.

Confirmation of Deletion

Once your data deletion is complete, we will send a confirmation email to the address you provided in your request. This email serves as verification that your data has been successfully deleted from our systems.

Retention of Deletion Requests

We will maintain records of deletion requests and their fulfillment to ensure compliance with data protection regulations. These records will be securely stored for as long as necessary to demonstrate our adherence to applicable laws and regulations.

Exceptions to Data Deletion

In some instances, we may be required to retain certain data for legal, regulatory, or legitimate business purposes, such as tax records or fraud prevention. In such cases, we will inform you of the reason for retaining the data and ensure it is handled according to applicable laws and regulations.

Data Anonymization

In limited cases, we may anonymize some of your data for internal analytics purposes. This anonymized data will not be identifiable to you and only be used to improve our services.

Contact Information

For any inquiries or assistance regarding our User Data Deletion Policy, please don't hesitate to contact our Data Protection Officer (DPO) at support@byramudicoffee.com. We are committed to addressing your concerns and questions related to data deletion in a timely and transparent manner.

Last Updated: May 3, 2024