Privacy Policy

Last Updated: July 2026

At Byramudi Coffee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)
• Order history
• IP address, browser type and device information
• Website usage information collected through cookies and analytics tools

We do not store your debit card, credit card or banking information.

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your purchases.
• Respond to customer support enquiries.
• Improve our website and customer experience.
• Send updates, offers and newsletters (only if you have chosen to receive them).
• Prevent fraudulent transactions and protect our business.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Understand how visitors use our website.
• Improve website performance.
• Measure traffic using analytics tools.

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information.

Your information may be shared only with trusted third-party service providers who help us operate our business, including:

• Payment gateway providers
• Shipping and courier partners
• Website hosting providers
• Email marketing platforms (only if you subscribe)

These partners receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable security measures to protect your personal information from unauthorised access, misuse or disclosure.

While we follow industry-standard practices, no method of electronic storage or internet transmission is completely secure. We therefore cannot guarantee absolute security.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new coffees, offers and stories from our plantation.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Data Retention

We retain your information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Meet legal and accounting obligations.
• Resolve disputes and enforce our policies.

When your information is no longer required, we securely delete or anonymise it where reasonably possible.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The latest version will always be available on this page, together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Byramudi Coffee

📧 byramudicoffee@gmail.com

Thank you for trusting Byramudi Coffee. We value your privacy just as much as we value the care that goes into every cup of coffee we produce.